How Smart IT Boosts Employee Morale and Keeps Your Best People

Picture someone in the middle of a presentation, with the room (or Zoom) fully engaged, when their laptop freezes. You can almost hear the collective groan. That tension sticks, and if it happens often, it doesn’t just derail a meeting. It chips away at how people feel about their jobs. That’s why IT isn’t just […]
Tech Support That Works: What Makes the Difference

Tech support can either be a lifesaver or a complete headache, depending on how it’s handled. For small to mid-sized businesses in Spokane, having dependable tech support isn’t just about fixing things when they break. It’s about keeping things running, catching problems before they get worse, and helping your team feel confident with the tools […]
Benefits of 24/7 IT Support for Small Businesses

Running a small business in Spokane means juggling a lot of responsibilities, and IT issues are often the last thing you want to deal with during a busy workday. But if something technical breaks or a problem pops up after hours, waiting until morning could slow down your entire operation or open the door to […]
Don’t Let Outdated Tech Slow You Down: Build a Smart IT Refresh Plan

Nothing throws off your day like a frozen screen or a sluggish computer. If you run a small business, you’ve probably dealt with outdated tech more than once. Sure, squeezing extra life out of old equipment feels economical, but it often costs more in the long run. Small businesses lose approximately 98 hours per year, […]
Building a Smart Data Retention Policy: What Your Small Business Needs to Keep (and Delete)

Does it ever seem like your small business is overwhelmed with data? This is a very common phenomenon. The digital world has transformed how small businesses operate. We now have an overwhelming volume of information to manage employee records, contracts, logs, financial statements, not to mention customer emails and backups. A study by PR Newswire […]
Small Business IT Rules You Might Be Breaking

It’s easy to assume your small business is running by the book when it comes to technology, but there might be things slipping through the cracks. IT compliance isn’t just something large corporations need to manage. Small businesses in Spokane also need to make sure their tech systems follow the right rules. Ignoring these can […]
What Makes Remote IT Support Better Than Break-Fix Services

Finding quality IT help is a big deal for businesses in Spokane. When systems go down or errors pop up, even for a short while, it can interrupt workflow, create delays, and frustrate your team and customers. That’s where the right kind of IT support comes into play. Today, many companies have to choose between […]
Common IT Problems a Help Desk Team Can Solve

It’s frustrating when something goes wrong with your computer or internet and you don’t know how to fix it. That’s where a help desk team comes in. Whether you’re running a small business or just trying to get your usual work done, these professionals step in to solve technical problems quickly. They’re the behind-the-scenes support […]
8 Considerations Before Buying Used Technology

We use our devices every day, so they need to work well for our needs. A device that’s slow or broken is inconvenient and can affect productivity for day-to-day tasks. But buying a brand new phone or laptop isn’t always the best option. We’ll cover eight things you should consider before making the purchase of […]
Guide to Secure File Storage and Transfers

File storage and transferring hold a very dear place in most people’s lives. However, the safety of files is really tough to maintain. In this guide, we are going to help you protect your files. We will explore ways to store and send files securely. What is secure file storage? Secure file storage protects your […]