Troubleshooting Echo Issues in VoIP Calls
Clear communication plays a big role in the smooth day-to-day workings of a business. When teams rely on VoIP for calls, even the smallest technical hiccup can get in the way of productivity. One of the most common issues people run into with VoIP is an annoying echo during conversations. It makes it hard to […]
Small Business IT Rules You Might Be Breaking
It’s easy to assume your small business is running by the book when it comes to technology, but there might be things slipping through the cracks. IT compliance isn’t just something large corporations need to manage. Small businesses in Spokane also need to make sure their tech systems follow the right rules. Ignoring these can […]
Small Business Guide to Stopping Ransomware Attacks
Ransomware attacks are hitting small businesses harder than ever, especially here in Spokane. For many owners, it starts with something small—maybe an odd-looking email or a strange file downloaded by accident. Before they realize it, data is locked up, systems are frozen, and demands for payment pop up on screen. These attacks don’t just disrupt […]
Setting Up a Business Firewall That Actually Works
Small businesses in Spokane rely heavily on their networks to run smoothly without interruptions or risks. Whether you’re processing payments, storing customer info, or running cloud-based tools, your connection has to be safe. Without protection, your business could be left wide open to malware, data breaches, or unauthorized access. That’s where a strong firewall comes […]
What Makes Remote IT Support Better Than Break-Fix Services
Finding quality IT help is a big deal for businesses in Spokane. When systems go down or errors pop up, even for a short while, it can interrupt workflow, create delays, and frustrate your team and customers. That’s where the right kind of IT support comes into play. Today, many companies have to choose between […]
Solving Poor Audio Quality in Business Phone Systems
Clear communication can make or break a workday. Whether you’re checking in with a remote team or handling customer support, the last thing you need is someone constantly asking “Can you repeat that?” Poor audio on a business phone system isn’t just annoying. It can hurt productivity, cause confusion, and even give customers a negative […]
Poor Call Quality? Your VoIP System Might Need an Upgrade
VoIP systems have changed the way businesses manage phone calls, especially when teams are working from different places or handling customer service. Instead of relying on traditional landlines, VoIP uses an internet connection to send and receive voice data. This switch can save money, offer flexibility, and make it easier to handle day-to-day communication. But […]
How Outdated Cybersecurity Technology Puts Your Business at Risk
Cyber threats seem to grow faster than weeds in a garden, and outdated cybersecurity technology isn’t much of a match for these evolving dangers. Many businesses may not realize how reliant they are on having up-to-date tools to keep their digital information safe. Fortunately, becoming informed about what these threats look like can help businesses […]
Common IT Problems a Help Desk Team Can Solve
It’s frustrating when something goes wrong with your computer or internet and you don’t know how to fix it. That’s where a help desk team comes in. Whether you’re running a small business or just trying to get your usual work done, these professionals step in to solve technical problems quickly. They’re the behind-the-scenes support […]
Latest Malware Threats Small Businesses Should Watch For
Malware isn’t just a problem for large corporations or distant tech firms. It’s hitting closer to home, right here in Spokane, and it’s hitting small businesses hard. Whether you’ve got a storefront downtown or run your company from a laptop in your living room, your business could be the next target. Gone are the days […]