Troubleshooting Echo Issues in VoIP Calls

voip

Clear communication plays a big role in the smooth day-to-day workings of a business. When teams rely on VoIP for calls, even the smallest technical hiccup can get in the way of productivity. One of the most common issues people run into with VoIP is an annoying echo during conversations. It makes it hard to […]

Remote Work Security Revisited: Advanced Strategies for Protecting Your Business in 2025

a computer keyboard with a padlock on top of it

The landscape of remote work has transformed dramatically over the past several years. What began as a reactive shift to keep operations going during a major global disruption has now solidified into a permanent mode of working for many organizations, especially small businesses.  If you’re running a business in this evolving digital landscape, it’s not […]

Small Business IT Rules You Might Be Breaking

IT department

It’s easy to assume your small business is running by the book when it comes to technology, but there might be things slipping through the cracks. IT compliance isn’t just something large corporations need to manage. Small businesses in Spokane also need to make sure their tech systems follow the right rules. Ignoring these can […]

How to Choose the Right Cloud Storage for Your Small Business

Free download cloud file download vector

Choosing the right cloud storage solution can feel a bit like standing in front of an all-you-can-eat buffet with endless options- so many choices, each promising to be the best. Making the wrong decision can lead to wasted money, compromised data, or even a productivity bottleneck. For small business owners, the stakes couldn’t be higher.  […]

Decoding Cyber Insurance: What Policies Really Cover (and What They Don’t)

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For small businesses navigating an increasingly digital world, cyber threats aren’t just an abstract worry, they’re a daily reality. Whether it’s phishing scams, ransomware attacks, or accidental data leaks, the financial and reputational damage can be severe. That’s why more companies are turning to cyber insurance to mitigate the risks. Not all cyber insurance policies […]

Small Business Guide to Stopping Ransomware Attacks

Ransomware

Ransomware attacks are hitting small businesses harder than ever, especially here in Spokane. For many owners, it starts with something small—maybe an odd-looking email or a strange file downloaded by accident. Before they realize it, data is locked up, systems are frozen, and demands for payment pop up on screen. These attacks don’t just disrupt […]

A Small Business Guide to Implementing Multi-Factor Authentication (MFA)

Free cybersecurity security authentication vector

Have you ever wondered how vulnerable your business is to cyberattacks? According to recent reports, nearly 43% of cyberattacks target small businesses, often exploiting weak security measures.  One of the most overlooked yet highly effective ways to protect your company is through Multi-Factor Authentication (MFA). This extra layer of security makes it significantly harder for […]

Setting Up a Business Firewall That Actually Works

Business Firewall

Small businesses in Spokane rely heavily on their networks to run smoothly without interruptions or risks. Whether you’re processing payments, storing customer info, or running cloud-based tools, your connection has to be safe. Without protection, your business could be left wide open to malware, data breaches, or unauthorized access. That’s where a strong firewall comes […]

AI for Efficiency: How to Automate Daily Tasks and Free Up Your Time (Without a Huge Budget)

A piece of cardboard with a keyboard appearing through it

Running a small business means wearing a lot of hats. These hats run from managing operations, handling customer inquiries to keeping everything running smoothly. There’s a solution that can lighten the load, AI-powered automation. Thanks to technological advancements, these tools have become more accessible and cost-effective than ever, allowing small business owners to automate tasks […]

Can My Data Be Removed from the Dark Web?

person-using-silver-and-black-laptop-computer

Personal data protection is more important than ever in this digital world. The dark web is a secret part of the internet that is very dangerous because it is often used for illegal things like selling personal information. Because the dark web is decentralized and private, it is very hard to get rid of data […]