What to Do When Your Business Computer Crashes

There’s nothing more frustrating than starting your workday, only to have your business computer crash right when you need it most. Maybe you’re finishing a client report, processing payments, or jumping into a video call, then everything freezes, shuts down, or locks you out. It’s stressful, especially when your deadlines or customers are depending on […]
Stop Account Hacks: The Advanced Guide to Protecting Your Small Business Logins

Sometimes the first step in a cyberattack isn’t code. It’s a click. A single login involving one username and password can give an intruder a front-row seat to everything your business does online. For small and mid-sized companies, those credentials are often the easiest target. According to MasterCard, 46% of small businesses have dealt with […]
Lost Without a Tech Plan? Create Your Small Business IT Roadmap for Explosive Growth

Do you ever feel like your technology setup grew without you really noticing? One day you had a laptop and a few software licenses, and now you’re juggling dozens of tools, some of which you don’t even remember signing up for. A recent SaaS management index found that small businesses with under 500 employees use, […]
Making the Switch From Landline to VoIP Phones

Traditional landlines are starting to feel like yesterday’s news for a lot of small and mid-size businesses. With the way work has shifted, fewer people are tied to desks and more are using mobile tools. Many companies are ready to trade their wired phones for something that works where and how they do. More flexible […]
How Smart IT Boosts Employee Morale and Keeps Your Best People

Picture someone in the middle of a presentation, with the room (or Zoom) fully engaged, when their laptop freezes. You can almost hear the collective groan. That tension sticks, and if it happens often, it doesn’t just derail a meeting. It chips away at how people feel about their jobs. That’s why IT isn’t just […]
Solving Printer Network Connection Problems Fast

Few things throw off a workday faster than trying to print something and suddenly finding out the printer won’t connect. Whether it’s a big client report or a simple invoice, those small but necessary jobs can come to a halt when your printer decides to stop communicating with the network. For businesses in Spokane, especially […]
Data Overload? Make Your Numbers Speak Volumes with Simple Data Visualization for SMBs

Do you ever open up a report, scroll through for a few seconds, and think, “Where do I even start?”If you run a small or midsize business, you’ve likely been there. The sales numbers are buried under marketing analytics, operational stats, and a dozen other data points you didn’t even ask for. It’s all “important” […]
Stopping Unauthorized Network Access at Your Business

Small business networks are often easy targets for unauthorized access. It might start with something simple like using an old router, clicking on a suspicious link, or skipping software updates. Many business owners in Spokane don’t even realize that someone has slipped into their system until it’s too late. And by then, valuable data could […]
AI Demystified: What to Know About the Current Tools on the Market in 2025

Walk into almost any IT department right now, and you’ll hear the same conversation at least once a week: “Have you tried that new AI tool yet? I heard it’s a game-changer.” The truth is that the market is buzzing with promise and noise. A recent McKinsey survey shows that 78% of companies now use […]
Wi-Fi Performance Secrets to Boost Your Business Productivity

Nothing disrupts your workday quite like unreliable Wi-Fi. One moment everything’s running smoothly, and the next, video calls freeze, files won’t upload, and the team struggles to meet deadlines because everything’s slowed down. Being stuck in this situation is exhausting, killing productivity, and impacting the entire business. When slowdowns start happening regularly, frustration quickly builds. […]
Tech Support That Works: What Makes the Difference

Tech support can either be a lifesaver or a complete headache, depending on how it’s handled. For small to mid-sized businesses in Spokane, having dependable tech support isn’t just about fixing things when they break. It’s about keeping things running, catching problems before they get worse, and helping your team feel confident with the tools […]
Project Chaos to Clarity: How Microsoft Planner Transforms Small Businesses

In the past, teams relied on sticky notes and endless email threads to manage tasks. But with today’s hybrid work environments and fast-moving deadlines, that approach just doesn’t cut it anymore. Effective project management is now essential to stay on track and ahead. According to McKinsey, the average worker spends 28% of their week managing […]